All refund requests must be made 5 business days prior to trip or program.
All refunds are subject to a $10 processing fee.
Due to constantly changing weather, and other outdoor hazards, Outdoor Initiatives reserves the right to postpone or cancel outdoor trips based on current and predicted outdoor conditions.
Trips are typically cancelled or postponed the Friday before. Participants will be notified by email if a trip is cancelled or postponed.
Participants that are unable to attend the weather dates of postponed programs will have the option to receive a full refund, or transfer to another Park Board program.
Refund requests can take up to one month to complete depending on the type of payment.